Terms and conditions
Cancellation policy: One-to-one sessions: 24 hour notice of cancellation is required for all appointments. Notice of less than 24 hours will incur a full payment of the session fee – you will be charged for the appointment at the applicable hourly rate. Failure to attend a scheduled appointment without notifying the trainer will result in the session being forfeited and you will be charged at the applicable hourly rate.
Workshops: Cancel 14 days before the workshop and you will be refunded your registration payment minus a £20 processing fee, or you can use the registration payment for a future workshop with Chi Running UK within one year with no penalty. If you cancel within 12 days of the workshop, you will not receive a refund, but the fee can be credited towards a future workshop purchased with Chi Running within one year. If you cancel within two days of the workshop you forfeit your full payment. Camps/retreats/adventures: A non-refunable deposit is required to secure a place. Cancel between 4 and 8 weeks before start date and pay 50% of fee or loss of deposit, whichever amount is greater. Less than 4 weeks (28 days) before start date full fee is payable.